WeTheme Recommended Specialist Reference Guide

Customisation explained

We are always here to offer help relating to theme setup, updates and support - if the theme is not behaving as expected or if you need help and advice getting up and running, we are always at your disposal.

Any changes outside of the core functionality of the theme's base code - such as customising the appearance and the way the theme operates, constitutes a coding modification and could have ramifications across the entirety of your site. 

Coding modifications of this nature require technical adjustments and a large amount of testing before being rendered acceptable for use on your live site. 

Because of this specialised nature, it is necessary that we advise you to reach out to additional service providers in order to ensure your site continues to operate without issue. 

This is outlined by Shopify in their official help guides; all third-party theme developers do not provide coding customisations:

The official statement

Sourced from: https://help.shopify.com/en/manual/using-themes/theme-support

To outline: regrettably, we do not offer coding customisation services here at WeTheme, just theme support.


Approaching specialists

For adjustments to your theme's code, there are a number of customisation specialists available.

We can highly recommend HeyCarson and StoreTasker who carry out Shopify coding tweaks and offer a great service at reasonable rates.

We can also recommend Underwater Pistol, who can help with bigger tasks if needed. The Shopify Experts directory is also a great place to find a local developer.


We're here to help

Of course, we're always happy to receive emails relating to any question at all and will do our very best to advise in any way we can - if we can't offer direct assistance ourselves, we will always endeavour to point you to the best source of support for your query to ensure a speedy solution.

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